All rights reserved. © 2021 Trustpilot A/S. Looking at the negative reviews I noticed that Zinus reached out to the customers and told them their mattress was under warranty. I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. Zinus might not be explain… Mattress sags. Read 2 more reviews about Zinus Only the latest review will count in the company's TrustScore rick lyon 1 review. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. We got a four poster bedframe and were totally impressed by the workmanship and the ease with which we were able to assemble the flat pack. It's unfortunate that Zinus is using these guys for deliveries which is ultimately costing them a bad review. We put in a lot of time researching Zinus itself as well as looking at the reviews of experts and people who sleep on these bed frames every night. Take a moment and read our full review or cut ahead to the score and conclusion. Was sceptical, buying a mattress online but it has worked out well!! Very happy with four products bought. Similar opinion? I would have lost money. Second time one of the metal bars was faulty. Don't purchase from their website. Queen 30cm icoil mattress.. after 1 month sagging, had to change sides, because hurting my back..then less than 1 month had to go in the middle due to sagging.. turned bed around and started again, its now 7 months and have to buy another bed..dont buy this bed,,this one is going to the DUMP.. fair dinkem, im so disappointed.. dont dont dont buy anything from this company! Bought a Zinus gel foam mattress...good luck finding sheets to fit! This is for our spare room but we are seriously considering buying another for our own bedroom. Delivery took forever with little to no communication as to status - their support staff are non responsive or slow to respond. Zinus offers financing through its partner, Affirm, which provides flexible payment solutions for customers who can’t afford to pay for the bed outright and purchase the mattress through Zinus.com. It is now October 12, 2019. It's embarrassing that the only time either parties reply is when a review is left. I tried contacting Zinus customer support so I … When we got the new Zinus, none of these would stay on the mattress during the night. Top 5 Zinus Bed Frames Review 2020. Jake Comfort | Updated: Dec. 1, 2020. We then saw a number of complaints in reviews. Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. Use Amazon or other companies if you really want to purchase them. It looks exactly as described on the website and was so easy to assemble. I placed order on 11 May for mattress, and received notification for shipping. Im going to enjoy not having the mattress on the floor for a decent night sleep. Zinus Memory Foam Green Tea Mattress Review This $344 Mattress From Amazon Is 1 of the Best Buys I've Ever Made As POPSUGAR editors, … Zinus has arrived in Australia! Liked the price. Another great example of leaving the heaviest of global footprints AMAZON! One more highlight of the Zinus mattress is its motion transfer, as it is very low to nonexistent! Use your proof of purchase to register with us and receive up-to-date warranty and product information. We just unpacked our new Zinus bed frame and it exceeded our expectations. Sleeps good other than....you can't find fitted sheets that stay on the mattress. It sure is one massively popular bed frame! Your bed ships compressed and sealed into a box that’s about the quarter of the size of the mattress. Trust us, your sleep soulmate is here. Do you have something to say about your Zinus mattress? I bought a Zinus mattress from Samsclub.com. Zinus Omkaram Upholstered Platform Bed Frame (Bed): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. But the frame is great! I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. IF YOU DON'T LOVE YOUR ZINUS MATTRESS, TOO BAD. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. Thoughtful! Wakeup Zinus! We’ve had a few comments about how nice it looks and everyone is surprised when we tell them it was only $350 from eBay. Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. We were both surprised at how sturdy and well made it was. What kind of company does that, they also will ignore your messages please don't buy a mattress or any pieces of furniture from this company! Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. Get the most satisfying value with free delivery and a 100-night trial. It's 2019 now and companies like this shouldn't exist. Companies can't alter or remove reviews from ProductReview.com.au. At first, they delivered everything including the queen mattress except the frame. I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. For this review, we’re going to profile one of Zinus’s best-selling models, the Pressure Relief Green Tea Memory Foam Mattress, or simply the Green Tea Mattress. I see Sams Club still sells Zinus...The mattress feels great sleeping on it...pretty happy there. Your trust is our top concern. Ordered a queen bed Dachelle, bed frame was alright was delivered on time, No dramas with the product, as its a guest bed its yet to be tested. That's Zinus for you...that was there answer. Original review: Nov. 10, 2020. All Zinus mattresses come with a 100-night trial period. And I decided to cancel it, and I did cancelled my order through their Customer services. Took 30+ days to deliver, so I tried to cancel and get a refund. I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! They said I had to call Sam's, so I called Sam's, and Sam's called Zinus after repeatedly getting no response to their emails. It's a shame, too, because I needed that mattress for my 86-year-old mother to visit while I had knee surgery. If it last 3 months I would be happy.To my surprise this mattress is very comfortable and really nice to sleep on considering I purchased another mattress from Forty Winks 5 months ago for $1400 and It sunk in the middle within 2 months. I thought maybe it needed more "plumping," so I waited to no avail. Cal Kings are a standard size measurement. I tried calling Allied Express but couldn't connect - constantly engage. There would have been no way to show the defective part, especially the separation of layers, without unzipping the cover to reveal the end of the mattress. If the customer would just reach out to Zinus' customer service they would take care of the issue and send out a new one. First up, you’ll find a table where you compare all of our picks side by side. I sank into the mattress right away. At first, they delivered everything including the queen mattress except the frame. Zinus Mattress Review. Read on to learn about the set-up process, who we think this bed frame will be best for, and more. I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). And the Zinus iCoil helps you do just that. One end of it would not expand, and the layers at that end were separating. Be the first. The suspenders we got are huge job to put on the fitted sheets and mattress cover. November 2, 2020. Zinus promised them they would send me a replacement, but they did not. Write a Review! Shocked and cancelled it, if it were not amazon.. Have slept on the green tea memory foam mattress for a week now and love it. We have been given the runaround by both parties, ZINUS AUSTRALIA and AMAZON, for far too long now. The Zinus Pressure Relief Green Tea Memory Foam Mattress is a bed-in-a-box mattress made entirely of foam. Read "Allied Express" reviews on google and you will get the idea. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! There are some reviews in between, that are eye opener. The whole process was seamless. I was not able to get the product more than 30+days. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! Put bed base together by myself no dramas and parts fitted like a glove . There are 878 ratings on GoodBed for Zinus, but no reviews yet. Write a review on ProductReview.com.au! The cheapest Zinus memory foam mattress costs $112 while the most you’ll pay for a King size 14” memory foam mattress is $467. Total BS. Q&A Zinus. Bought bed, daybed and two mattresses. Zinus Australia. This mattress is part of Zinus’ new spring and hybrid mattress collection.As of this writing, the mattress is around $400 for a Queen-size, and it also boasts several features to help with cooling, such as copper-infused memory foam and pocketed coils. When I called Sam's and sent them Zinus' response, the Sam's rep was astounded. When I inquired when I would get it, Zinus asked me to send photos of the defective part. Aching back every morning. WORST CUSTOMER SUPPORT EVER. Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. And I was even looking at larger Zinus mattresses for my own bed because the prices are good, and I am a disabled person on Social Security. If you’ve been sleeping on the same mattress or the past few years, it might be time for an upgrade. . Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. Cam Hughes. I never again will do business with Zinus. Queen 30cm icoil mattress. Maybe the company has a weak spot, or maybe only negatives give reviews, or the company doesn't look for good reviews. Sent it back and ordered a replacement. I'd wake up...pull the corners tight again but, they'd always pull up in hours. Just throw it away and show us proof, if you want you're money back. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Firm, even support. Have a question about bedding products or stores? While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. 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